Improved “On time train performance”

High Tech Telephone System
Auto-Attendant Dial-Through Feature
This feature allows crew callers to dial straight through to guest rooms without talking to hotel operator.
Public Area Pager
Message Waiting Lights

Well-Trained Employees
Job-specific certification training program using American Hotel and Lodging Association videos and customized training exercises and testing.
Certification bonus for successful candidates.
Cross-training certification program and bonus.
Service Star performance recognition program.